Untype Limited Privacy Policy
Our contact details
Name: Untype Limited
Address: Unit 6 Bridgehouse Court, 39 Webber Street, London, SE1 8QW
E-mail:info@untypeyourhair.com
Date completed 5/10/22
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers ie- names and addresses; Date of birth, contact details
photographs;
medical information;
financial information
customer reviews
How we get the personal information and why we have it
The personal information we process is provided to us directly by you:
To provide you with a requested service or share information about our services.
We do not share this information with any organisations or individuals outside of carrying out your requested service unless required by law.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@untypeyourhair.com
(b) We have a contractual obligation.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep your Personal identifiers ie- names and addresses; Date of birth, contact details indefinitely. We will delete/remove/anonymise your data upon request by deleting it from the relevant databases. However we may need to retain some records for legal (financial reporting obligations)
We keep your photographs indefinitely. Unless you have given us consent to share, We will delete/remove/your data upon request by deleting it from the relevant databases/websites.
We keep your medical information indefinitely. We will delete/remove/anonymise your data upon request from the relevant databases/websites .
We do not store your financial information, all payments are made via 3rd party payment processing platforms (Stripe, Square & Paypal)
We keep your customer reviews indefinitely. We will delete/remove/anonymise your data upon request by deleting it from the relevant databases. However we may need to retain some records for legal (financial reporting obligations)
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@untypeyourhair.com or Untype Limited, Unit 6 Bridgehouse Court, 39 Webber Street, London, SE1 8QW if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@untypeyourhair.com or Untype Limited, Unit 6 Bridgehouse Court, 39 Webber Street, London, SE1 8QW.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk